Crowne Plaza Syracuse

ex. Marx Hotel and Conference Center

701 East Genesee Street, Syracuse, New York, United States, 13210  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Syracuse

Wi-Fi
Parking

USD 15 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Overview

Crowne Plaza Syracuse Hotel is positioned 1100 meters from Museum of Science & Technology, in a business area of Syracuse. Renovated in 2011, the world-class hotel has welcomed guests since 1969.

The property lies within 1400 meters from Carrier Dome. The venue is set within 1 km from Syracuse city center.

The hotel is situated near monuments and a museum.

Syracuse Hancock International airport is within a 10 km distance from the hotel.

Rooms

Crowne Plaza Syracuse Hotel offers 279 rooms on 19 floors that come with satellite TV, Wi-Fi, a dressing room, a writing desk and a trouser press as well as a small fridge and coffee/tea makers. The guestrooms afford a panoramic view of the park. These luxury rooms provide bathrooms with a bathtub, a hairdryer and complimentary toiletries.

Eat & Drink

The distinctive restaurant offers refined meals. Guests can relax in the cocktail bar serving relaxing drinks. Serving American and eclectic dishes, Redfield's Restaurant is about 50 meters away.

A full breakfast is served at affordable prices. 

Services

The hotel provides a safety deposit box, a luggage storage and a lift along with computers, a banqueting hall and a conference room to fit the needs of all guests.

Relax

On-site children facilities feature cribs and video games. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site (reservation might be needed) at USD 15 per day.

Year renovated:   2011.  Number of floors:   19.  Number of rooms:   279.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Fireplace
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Ceiling projector
  • Public address system
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cots
  • Video games

Room facilities

  • Air conditioning
  • Heating
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • King-size bed
  • Double bed
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer on request

Self-catering

  • Refrigerator
  • Microwave
  • Oven

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • In-room computer
  • Multi-line phone
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Syracuse Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, New York, United States, 13210

Get directions
City Centre
  • Syracuse
    1000 ft
Train Stations
  • Syracuse, NY Station
    2.4 mi
  • Train Stations
    400 ft
Restaurants
  • Redfield's Restaurant (cuisine: American)
    100 ft
  • Strong Hearts Cafe
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279

Rooms and availability

Crowne Plaza Syracuse photos Room
Guest Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Leisure Executive Floor King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Family Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Crowne Plaza Syracuse photos Room
Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Video games
  • Radio

Crowne Plaza Syracuse Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
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What's nearby

Tourist attractions

  • Cathedral of the Immaculate Conception2000 ft
  • Ortygia2300 ft

Popular areas

  • City Center700 ft
  • Downtown Syracuse2300 ft

Convention centers

  • Oncenter Convention Center1700 ft
  • Onondaga County Civic and Convention Center2000 ft
  • The Oncenter2000 ft

Historical sites

  • Park Central Presbyterian Church1000 ft

Stadiums

  • Syracuse War Memorial at Oncenter2000 ft

Museums

  • Everson Museum of Art1700 ft
  • Onondaga Historical Assn Museum2000 ft
  • Erie Canal Museum2000 ft
  • Erie Canal Museum2300 ft

Halls

  • Syracuse Opera Company2000 ft
  • Pioneer Homes Community Ctr2000 ft
  • Syracuse Symphony Orchestra2000 ft
  • Bingo Association of Downtown2300 ft

Universities, Institutes

  • Phillips Hair Styling Inst400 ft
  • State University of New York1700 ft
  • Alumni Relations Syracuse Univ2000 ft
  • Syracuse Univ Residence Life2700 ft

Theaters

  • Bevard Studio2000 ft
  • Crouse Hinds Theater2000 ft
  • Carrier Theater2000 ft
  • Landmark Theatre2700 ft

Medical care and Hospitals

Public parking

Local attractions

  • Middle Ages Brewing Company1.0 mi
    120 Wilkinson St
  • Destiny USA2.0 mi
    9090 Destiny USA Dr
  • Carousel center2.2 mi
    Carousel center drive
  • Oakwood Cemetery1.2 mi
    940 Comstock Ave
  • Amazing Mirror Maze2.0 mi
    9090 Destiny USA Drive, Syracuse

Near the hotel

  • Syracuse Stage1100 ft
    820 East Genesee Street, Syracuse
  • Onondaga Historical Association2000 ft
    321 Montgomery St
  • The Oncenter2200 ft
    800 S State St
  • Museum of Science & Technology3700 ft
    500 S Franklin St Armory Square
  • Everson Museum of Art1700 ft
    401 Harrison St
  • Erie Canal Museum2200 ft
    318 Erie Blvd E
  • Landmark Theatre2800 ft
    362 South Salina Street, Syracuse

Restaurants nearby

  • Redfield's Restaurant100 ft

    Address: 701 E Genesee St
    Phone: 315-703-1900

    61% likes this, based on 50 reviews
    Cuisine: American

  • Phoebe's Restaurant & Coffee Lounge1200 ft

    Address: 900 E Genesee ST
    Phone: 315-475-5154

    62% likes this, based on 80 reviews
    Cuisine: Eclectic
    Price Range: USD 22 - USD 27

  • Franco's Pizzeria & Deli1200 ft

    Address: 901 E Genesee St
    Phone: 315-475-1100

  • Strong Hearts Cafe400 ft

    Address: 719 East Genesee Street
    Phone: 315.478.0000

    63% likes this, based on 70 reviews

  • Dolce Vita World Bistro1200 ft

    Address: 907 E Genesee St
    Phone: 315-475-4700

    51% likes this, based on 28 reviews
    Cuisine: Eclectic
    Price Range: USD 11 - USD 16

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279

Crowne Plaza Syracuse Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Syracuse

Average guest rating

7.0out of 10
Very good
Based on 93 reviews

Guest reviews

  • 10.0

    The bed was super comfortable and the whole room just felt like a very luxurious home. I especially loved the waterfall shower.

    There really wasn't anything I didn't like. The only thing that I would say is the prices of the room service.

  • 8.8

    Outstanding customer service

    Room was noisy due to facing the freeway. If we were on the backside of the property I don't believe it would have been an issue. I stayed in a King room, I felt the bathroom was too small for its size. Overall the property is great with impeccable service.

  • 7.4

    Bed linens were not always clean

  • 7.0

    clean, nice beds and decor

    the whirring noise outside our room. Didn't know if it was from the freeway or the AC/Heating unit for the entire hotel

  • 9.6

    Extremely comfortable bed

    The restaurant wasn't open on Sunday afternoon

  • 5.4

    Restaurant around block -- flame

    Small weird rooms, awkward layout.

  • 5.4

    The staff was very accomodating

    The food. The milk carton had a past due date, the hash browns were not cooked and the room service food as a whole was really cold. My coffee maker in the room didn't work

  • 6.4

    Woke up at 8:30 on Sunday morning to take a shower and there was no hot water. A maintenance man came but we waited till 10 am and there still was no hot water.

  • 9.6

    The bed was very comfortable and the view was fantastic.

    The bathroom was quite small and inconvenient to use. I had to step into the shower in order to get in and out of the bathroom.

  • 2.4

    Rude, over priced, dirty, very upset with breakfast and everything.

    Awful derive, rude staff, stayed three night never cleaned my room.

  • 9.6

    Staff was great - the shuttle driver was awesome!!!

    I kept forgetting to press the floor button on the elevator! Lol

  • 7.4

    Great location and front desk service. Breakfast and restaurant staff were exceptional.

    Pull-out bed/mattress for our daughter was terrible so they gave us the adjoining room, complimentary, which was great!

  • 6.2

    Great elevators directly to your floor. Walking distance to downtown.

    No pool, old beds, very small bathroom would not work for larger people.

  • 8.2

    Room location was poor given proximity to Interstate Highway 81. Noise of roadway did not allow a good sleep.

  • 5.0

    Location .

    Dust on furniture,coffee maker, bed,nightstand. Yellow Pee stain on toilet seat. Too tight bathroom and shower.

How to reach hotel

hotel Crowne Plaza Syracuse Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, New York, United States, 13210

Get directions
City Centre
  • Syracuse
    1000 ft
Train Stations
  • Syracuse, NY Station
    2.4 mi
  • Train Stations
    400 ft
Restaurants
  • Redfield's Restaurant (cuisine: American)
    100 ft
  • Strong Hearts Cafe
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279