Crowne Plaza Syracuse Hotel

ex. Marx Hotel and Conference Center

701 East Genesee Street, Syracuse, New York, United States, 13210  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Syracuse Hotel

Wi-Fi
Parking

USD 15 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Laundry

Self-service laundry

Overview

Surrounded by a museum and monuments, Crowne Plaza Syracuse Hotel offers 279 guestrooms featuring a panoramic view. The world-class hotel, built in 1969, is renowned for its elegant architecture.

The hotel lies within 15 minutes' walk of Carrier Dome. The center of Syracuse is 1 km away from the venue.

Syracuse Hancock International airport can be reached in 15 minutes by car from Crowne Plaza Syracuse Hotel.

Rooms

The property comprises of luxury rooms, including leisure executive floor king room, king room and executive double room appointed with satellite TV, Wi-Fi, a dressing area, a writing desk and a trouser press. Crowne Plaza Syracuse Hotel offers rooms with the skyline view. They come with a small fridge and coffee/tea makers as well as bathrooms with a bathtub, a hairdryer and complimentary toiletries.

Eat & Drink

The distinctive restaurant serves refined meals. Redfield's Restaurant pampers guests with American dishes and lies within 50 meters of the property.

A full breakfast is served at affordable prices. 

Services

There are computers, a banquet hall and a conference room available on site.

Relax

Parents will find cribs and video games for their children on-site. The hotel offers a gym and a fitness center to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site (reservation might be needed) at USD 15 per day.

Year renovated:   2011.  Number of floors:   19.  Number of rooms:   279.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Fireplace
  • Carte blanche
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Ceiling projector
  • Public address system
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Room facilities

  • Individual air conditioning
  • Heating
  • In-room safe
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • King-size bed
  • Double bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Refrigerator on request
  • Microwave
  • Oven

Bedroom

  • Premium bedding
  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • In-room computer
  • Paid movies/Video
  • Multi-line phone
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 1 year
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Syracuse Hotel Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, New York, United States, 13210

Get directions
City Center
  • Syracuse
    1000 ft
Airports
Train Stations
  • Syracuse, NY Station
    2.4 mi
  • Train Stations
    400 ft
Restaurants
  • Redfield's Restaurant (cuisine: American)
    100 ft
  • Strong Hearts Cafe
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279

Rooms and availability

Crowne Plaza Syracuse photos Room
Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Video games
  • Radio
Crowne Plaza Syracuse photos Room
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Video games
  • Radio
Leisure Executive Floor King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Family Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Crowne Plaza Syracuse photos Room
Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Video games
  • Radio

Crowne Plaza Syracuse Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
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What's nearby

Tourist attractions

  • Cathedral of the Immaculate Conception2000 ft
  • Ortygia2300 ft

Popular areas

  • City Center700 ft
  • Downtown Syracuse2300 ft

Convention centers

  • Oncenter Convention Center1700 ft
  • Onondaga County Civic and Convention Center2000 ft
  • The Oncenter2000 ft

Historical sites

  • Park Central Presbyterian Church1000 ft

Stadiums

  • Syracuse War Memorial at Oncenter2000 ft

Museums

  • Everson Museum of Art1700 ft
  • Onondaga Historical Assn Museum2000 ft
  • Erie Canal Museum2000 ft

Halls

  • Syracuse Symphony Orchestra2000 ft
  • Syracuse Opera Company2000 ft
  • Pioneer Homes Community Ctr2000 ft
  • Bingo Association of Downtown2300 ft

Universities, Institutes

  • Phillips Hair Styling Inst400 ft
  • State University of New York1700 ft
  • Alumni Relations Syracuse Univ2000 ft
  • Syracuse Univ Residence Life2700 ft
  • Saint Joseph's School of Nursing3000 ft

Theaters

  • Bevard Studio2000 ft
  • Crouse Hinds Theater2000 ft
  • Carrier Theater2000 ft
  • Landmark Theatre2700 ft

Medical care and Hospitals

Public parking

Local attractions

  • Oakwood Cemetery1.3 mi
    940 Comstock Ave, Syracuse
  • Cranx Indoor and Outdoor Bike & Sports Park3.4 mi
    6341 Thompson Road, Syracuse
  • Salt Museum4.8 mi
    6790 Onondaga Lake Trail, Liverpool
  • Rosamond Gifford Zoo1.9 mi
    1 Conservation Place, Burnet Park, Syracuse
  • Ste. Marie Among the Iroquois4.3 mi
    6680 Onondaga Lake Parkway, Liverpool

Near the hotel

  • Everson Museum of Art1900 ft
    401 Harrison St, Syracuse
  • Museum of Science & Technology3700 ft
    500 S Franklin St, Syracuse
  • Erie Canal Museum2300 ft
    318 Erie Boulevard East, Syracuse

Restaurants nearby

  • Redfield's Restaurant100 ft

    Address: 701 E Genesee St
    Phone: 315-703-1900

    61% likes this, based on 50 reviews
    Cuisine: American

  • Phoebe's Restaurant & Coffee Lounge1200 ft

    Address: 900 E Genesee ST
    Phone: 315-475-5154

    62% likes this, based on 80 reviews
    Cuisine: Eclectic
    Price Range: USD 22 - USD 27

  • Franco's Pizzeria & Deli1200 ft

    Address: 901 E Genesee St
    Phone: 315-475-1100

  • Strong Hearts Cafe400 ft

    Address: 719 East Genesee Street
    Phone: 315.478.0000

    63% likes this, based on 70 reviews

  • Dolce Vita World Bistro1200 ft

    Address: 907 E Genesee St
    Phone: 315-475-4700

    51% likes this, based on 28 reviews
    Cuisine: Eclectic
    Price Range: USD 11 - USD 16

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279

Crowne Plaza Syracuse Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Syracuse

Average guest rating

7.0out of 10
Very good
Based on 93 reviews

Guest reviews

  • 10.0

    The bed was super comfortable and the whole room just felt like a very luxurious home. I especially loved the waterfall shower.

    There really wasn't anything I didn't like. The only thing that I would say is the prices of the room service.

  • 8.8

    Outstanding customer service

    Room was noisy due to facing the freeway. If we were on the backside of the property I don't believe it would have been an issue. I stayed in a King room, I felt the bathroom was too small for its size. Overall the property is great with impeccable service.

  • 7.4

    Bed linens were not always clean

  • 7.0

    clean, nice beds and decor

    the whirring noise outside our room. Didn't know if it was from the freeway or the AC/Heating unit for the entire hotel

  • 9.6

    Extremely comfortable bed

    The restaurant wasn't open on Sunday afternoon

  • 5.4

    Restaurant around block -- flame

    Small weird rooms, awkward layout.

  • 5.4

    The staff was very accomodating

    The food. The milk carton had a past due date, the hash browns were not cooked and the room service food as a whole was really cold. My coffee maker in the room didn't work

  • 6.4

    Woke up at 8:30 on Sunday morning to take a shower and there was no hot water. A maintenance man came but we waited till 10 am and there still was no hot water.

  • 9.6

    The bed was very comfortable and the view was fantastic.

    The bathroom was quite small and inconvenient to use. I had to step into the shower in order to get in and out of the bathroom.

  • 2.4

    Rude, over priced, dirty, very upset with breakfast and everything.

    Awful derive, rude staff, stayed three night never cleaned my room.

  • 9.6

    Staff was great - the shuttle driver was awesome!!!

    I kept forgetting to press the floor button on the elevator! Lol

  • 7.4

    Great location and front desk service. Breakfast and restaurant staff were exceptional.

    Pull-out bed/mattress for our daughter was terrible so they gave us the adjoining room, complimentary, which was great!

  • 6.2

    Great elevators directly to your floor. Walking distance to downtown.

    No pool, old beds, very small bathroom would not work for larger people.

  • 8.2

    Room location was poor given proximity to Interstate Highway 81. Noise of roadway did not allow a good sleep.

  • 5.0

    Location .

    Dust on furniture,coffee maker, bed,nightstand. Yellow Pee stain on toilet seat. Too tight bathroom and shower.

How to reach hotel

hotel Crowne Plaza Syracuse Hotel Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, New York, United States, 13210

Get directions
City Center
  • Syracuse
    1000 ft
Airports
Train Stations
  • Syracuse, NY Station
    2.4 mi
  • Train Stations
    400 ft
Restaurants
  • Redfield's Restaurant (cuisine: American)
    100 ft
  • Strong Hearts Cafe
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279