Crowne Plaza Syracuse Hotel

ex. Marx Hotel and Conference Center

701 East Genesee Street, Syracuse, United States, 13210  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Syracuse Hotel

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Laundry

Self-service laundry

Overview

The comfortable 3-star Crowne Plaza Syracuse Hotel is set in the center of Syracuse. Residing in a 19-story building, the hotel was opened in 1969 and renovated in 2011.

The hotel lies 1150 meters away from Museum of Science & Technology and 1400 meters from Carrier Dome. The venue is set just 10 minutes' walk from Syracuse center.

Enclosed by monuments, a theater and a museum, the hotel offers a panoramic view over the skyline.

Guests can reach Crowne Plaza Syracuse Hotel by car from Syracuse Hancock International airport in 10 minutes.

Rooms

There are 277 guestrooms featuring leisure executive floor king room, leisure king room and executive double room equipped with climate control, coffee/tea makers, a writing table, an iron with ironing board and an in-room safe. Bathrooms come with a bathtub, a hairdryer and complimentary toiletries.

Eat & Drink

Guests will taste refined cuisine in the distinctive on-site restaurant. Strong Hearts Cafe and Redfield's Restaurant serve a selection of meals within 50 meters from the venue.

A full breakfast is served at affordable prices. 

Services

The hotel offers laundry, newspaper service and porter service together with a cash machine, parking and a lift for guests' comfort.

Relax

Leisure options include a ballroom, a library and a golf course. Fitness classes and a gym are among the on-site facilities.

Year renovated:   2011.  Number of floors:   19.  Number of rooms:   279.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Fireplace
  • Carte blanche
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Free airport shuttle
  • City shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Ceiling projector
  • Public address system
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • King-size bed
  • Double bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Refrigerator on request
  • Microwave
  • Oven

Bedroom

  • Premium bedding
  • Down/Feather pillows
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Multi-line phone
  • Free local telephone calls
  • Dual voltage outlet
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 1 year
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Syracuse Hotel Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, United States, 13210

Get directions
City Center
  • Syracuse
    1000 ft
Airports
Train Stations
  • Syracuse, NY Station
    2.4 mi
  • Train Stations
    400 ft
Restaurants
  • Redfield's Restaurant (cuisine: American)
    100 ft
  • Strong Hearts Cafe
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279

Rooms and availability

Standard Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Leisure Executive Floor King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Family Room
  • Max occupancy:

    4 persons

  • Check Prices
Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices

Crowne Plaza Syracuse Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Oakwood Cemetery1.3 mi
    940 Comstock Ave, Syracuse
  • Cranx Indoor and Outdoor Bike & Sports Park3.4 mi
    6341 Thompson Road, Syracuse
  • Salt Museum4.8 mi
    6790 Onondaga Lake Trail, Liverpool
  • Rosamond Gifford Zoo1.9 mi
    1 Conservation Place, Burnet Park, Syracuse
  • Ste. Marie Among the Iroquois4.3 mi
    6680 Onondaga Lake Parkway, Liverpool

Near the hotel

  • Everson Museum of Art1900 ft
    401 Harrison St, Syracuse
  • Museum of Science & Technology3700 ft
    500 S Franklin St, Syracuse
  • Erie Canal Museum2300 ft
    318 Erie Boulevard East, Syracuse

Restaurants nearby

  • Redfield's Restaurant100 ft

    Address: 701 E Genesee St
    Phone: 315-703-1900

    61% likes this, based on 50 reviews
    Cuisine: American

  • Phoebe's Restaurant & Coffee Lounge1200 ft

    Address: 900 E Genesee ST
    Phone: 315-475-5154

    62% likes this, based on 80 reviews
    Cuisine: Eclectic
    Price Range: USD 22 - USD 27

  • Franco's Pizzeria & Deli1200 ft

    Address: 901 E Genesee St
    Phone: 315-475-1100

  • Strong Hearts Cafe400 ft

    Address: 719 East Genesee Street
    Phone: 315.478.0000

    63% likes this, based on 70 reviews

  • Dolce Vita World Bistro1200 ft

    Address: 907 E Genesee St
    Phone: 315-475-4700

    51% likes this, based on 28 reviews
    Cuisine: Eclectic
    Price Range: USD 11 - USD 16

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279

Crowne Plaza Syracuse Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Syracuse

Average guest rating

7.0out of 10
Very good
Based on 38 reviews

Guest reviews

  • Family with children
    9.6

    It was mid-way between downtown and Syracuse University. So, location was good for the purpose of our trip. Shuttle service provided by the hotel was very helpful.

    There was no restaurant nearby, other than the hotel. Hotel was also right off the freeway, making it noisy.

  • Older travelers
    5.0

    Had to call for the cleaners to come after a long day out and about. Elevators were horrible, long waits. The morning desk clerk was miserable. Even though the sign said there was a Shuttle to Carousel Shopping Center at 9:30 in the morning, they said you had to book it and then it wasnt leaving until 10am. The clerk who checked us in said to be down just at 9:30! Online, you told us there were Bath robes and there were none!!!!

  • Single
    7.4

    The bed was very comfortable.

    There was no vallet service to take the car.

  • Family with children
    7.0

    Parking facility was good and easy. Staff was good and helpful during visit my car keys thrown incidently in the lift but staff I think he was cheff he really help me and get this back after deep effort I appreciate.

    Receptionist donot inform at check in time that he is allotting me a disable facility room. Which was not so pleasant room also there was smell.

  • Single
    7.8

    Front desk staff were pretty good, other than 1st morning (see below), restaurant manager, cleaning person [Christiana?] and the shuttle driver.

    Construction was understandable but 9 am is still a bit early. 1St morning there was no in-room coffee [please no more decaf...LOL] but they said they would send it up immediately... After 3 calls and an hour, it finally arrived as I was leaving [but it was a carafe of java delivered personally by the restaurant manager herself]

  • Older travelers
    8.2

    I liked the room decor and the bed was very comfortable. The staff was very friendly and efficient. I t was also very convientient to the highway for access.

    My husband did not get very much sleep as there was a lot of noise in the hall and we was not very happy. There was a wedding and people were very noisy. Also we had to ask for more bath towels as there was only 1 in the room when we arrived.

  • Group of friends
    4.2

    I am afraid that there is not very much that I liked during my stay. When I booked I requested two double beds, and was assigned a room with a king size bed and no bath tub, just a shower. When I requested a change in rooms I was told there were no rooms available with double beds and that they had no control on what I booked through Booked.net. I requested a room away from the elevator and ice machine. My room wa right in front of the elevator. I shall not be staying there again.

  • Single
    3.8

    Proximity of where I wanted to be.

    The staff were rude. The phones in the room did not work. There was no coffee in the courtesy coffee tray! The carpets were dirty. The in room lock did not work! To and from the parking deck was an adventure. For the money that I paid this was an outrage!!!!

  • Group of friends
    10.0

    The hotel was classy and clean and a great deal for the price. We were ttruly blown away by the level of service, amenities, food, comfort, lounge, location and size of room....will be staying there again for sure!PS Loved the rain showers....very cool

  • Couple
    8.8

    Early check-in, possibility to chose a room with a better view. Bed was quite comfortable, room was nice and clean.

    No fridge in the room.

  • Family with children
    7.4

    Convenience, located nearby Syracuse University, has plenty space in parking.

    Room and bathroom pretty tight, too small. Beds and doors are close to the corridor you hear every noise from your bed.

  • Couple
    10.0

    Great Hotel. Bed is comfotable and well furnished.

  • Group of friends
    7.8

    The location of the hotel is good near the university, the staff was wonderful.

    The neiborhood surrounding the hotel is dangerous

  • Family with children
    8.8

    staff,comfort and convenient

    locat ion not very safe neighborhood internet description says 5 minutes to university, not true!

  • Single
    10.0

    I was very pleased that you had shuttle service for the mall; also to shuttle me to the Kingdom Hall on Sunday. Very nice; on my way home with my family we commented on how your hotel makes it convenient for getting around, because of the shuttle service.

How to reach hotel

hotel Crowne Plaza Syracuse Hotel Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, United States, 13210

Get directions
City Center
  • Syracuse
    1000 ft
Airports
Train Stations
  • Syracuse, NY Station
    2.4 mi
  • Train Stations
    400 ft
Restaurants
  • Redfield's Restaurant (cuisine: American)
    100 ft
  • Strong Hearts Cafe
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279